If you’re seeking affordable and reliable auto repair this holiday season, you don’t have to spend too much time shopping around the West Palm Beach area. Affordable Auto Repair & Tires has proven to be a staple of the community over the last six years. With a trusted team behind them who are ready to provide first-class customer service, Affordable Auto Repair & Tires is at your disposal for auto care and repair, servicing both foreign and domestic vehicles.
We spoke with the co-owner, Theresita Delcado, who spoke to us about the values that distinguish her organization, in a dense industry that encompasses auto care and repair. “People who come in are treated like family” she tells us. “If their vehicle has a problem, we show them, explain it, and try our best to increase their own awareness of it so that if they do go somewhere else, they won’t be getting ripped off.” For a company that describes their price range as the “lower end of competitive”: honesty, reputation, and doing the right thing are all values of absolute importance. Theresita, whose husband and father were both mechanics, would not have it any other way simply because it’s “the right thing to do”.
In the age where word of mouth which has been such an integral part of the auto industry has evolved into various forms of online reviews and marketing, Theresita informs us that many customers are pulled in the doors by their organization’s positive feedback, especially from Google Reviews. This is no surprise for an organization that goes above and beyond to satisfy the needs of a customer. One time in particular, Theresita recalls lending a customer her personal vehicle to allow a woman to get to work on time while her car was being worked on in the shop. This is an organization that prides itself on executing high-level customer service, which results in a carefully picked staff who share the ultimate values of the organization, in addition to the skills needed to perform. “If someone is good at working on cars but they are just trying to sell things to the customer, that doesn’t work for us. Sometimes a customer comes in and thinks their car has three problems and it may only be one. Our staff is honest. It’s our reputation” says Theresita.
Despite a spike in activity during snowbird season, Affordable Auto Repair and Tires stays busy year round. It is not difficult to imagine for an organization that offers what they describe as “year-long low prices”. If you do run into any car trouble this holiday season, don’t hesitate to go with the company that goes the extra mile. Their hours are Monday-Friday, 8:00 A.M. – 5:30 P.M. and Saturdays 8:00 A.M. – 2:30 P.M. Affordable Auto Repair and Tires is located at 2191 Indian rd, West Palm Beach, FL